Multifamily property owners can implement technology to cut costs and improve returns

The days of simply collecting rent and making sure the grass is trimmed are long gone for today’s multifamily owners and managers. To be an efficient competitor requires more skills and knowledge than in the past, especially for small property owners. Some of today’s savvier owners are improving bottom lines by leveraging technology and other resources. They are discovering that what works for top leading competitors can also work for them.

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RESPONDING TO NEGATIVE REVIEWS: THE PROPERTY MANAGER’S GUIDE

Navigating online reviews is critical for small businesses due to the popularity of social media and review sites. If done correctly, responding gives you the chance to deliver strong customer service and show potential renters you care. In fact, a recent study found that constructive engagement with reviewers actually leads to more reviews and higher ratings.

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Aventine at Town Center Jacksonville, FL

The roof had multiple leaks caused by splitting and blistering of existing cap sheet roof system. There were leaks around the drains and roof top equipment and granule loss on existing mineral surfaced fiberglass cap sheet.

“The product is very easy to work with and the finished product looks great. The Sun White acrylic’s reflectivity is by far the best on the market.” said Will at Central Roofing. Representative from APOC was on the roof daily to ensure the project was running smoothly and to answer any question the owner or contractor may have had. The customer received a 10 year NDL warranty for this project.

“The support APOC gives Central Roofing and our customers is above and beyond other manufacturers in the industry.”

System used was AM2-PE-252. Power washed the roof, made necessary repairs to splits, blisters, drains, roof top equipment curbs using APOC #501 Super-Flash Neoprene and fiberglass mesh. Applied APOC #300 asphalt emulsion at a rate of 8 gallons per square with two layers of 40” polyester mesh embedded in a shingle fashion. Once emulsion system was cured applied APOC #252 Sun White Acrylic Coating at a rate of 3 gallons per 100 square feet.

Ravens Crest Plainsboro, NJ

The roof had multiple leaks caused by splitting and blistering of existing cap sheet roof system. There were leaks around the drains and roof top equipment and granule loss on existing mineral surfaced fiberglass cap sheet.

“The product is very easy to work with and the finished product looks great. The Sun White acrylic’s reflectivity is by far the best on the market.” said Will at Central Roofing. Representative from APOC was on the roof daily to ensure the project was running smoothly and to answer any question the owner or contractor may have had. The customer received a 10 year NDL warranty for this project.

“The support APOC gives Central Roofing and our customers is above and beyond other manufacturers in the industry.”

System used was AM2-PE-252. Power washed the roof, made necessary repairs to splits, blisters, drains, roof top equipment curbs using APOC #501 Super-Flash Neoprene and fiberglass mesh. Applied APOC #300 asphalt emulsion at a rate of 8 gallons per square with two layers of 40” polyester mesh embedded in a shingle fashion. Once emulsion system was cured applied APOC #252 Sun White Acrylic Coating at a rate of 3 gallons per 100 square feet.